Tuesday, December 4, 2012

Next generation of transactional statements?



Is this the next generation of billing statements?

I think two and a half minutes is a little long.  It is an interesting idea and good use of personalizing video.  But it doesn't make it any faster to review a bill.  This is for the laziest of bill readers.

Video probably won't be the thing that makes paper bills obsolete, but it might be just right to move a few customers into eStatements.

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